GENERAL TERMS & CONDITIONS

  • This online hotel and tour reservation service is operated by Baliaccess Holidays Co. ( herein referred to as "Baliaccess.com") in corporation with hotels throughout Bali,Indonesia. All services offered are legal, including reservation, quoted selling rates, published rate from hotels, transaction via internet, banking or other ways determined by Baliaccess.com.
  • Baliaccess.com are fully responsible for the mentioned services. Responsibility is taken for all reservations made via Baliaccess.com's website and payment made from and for its services. Baliaccess.com are NOT responsible for services provided by hotel chosen by clients.
  • Baliaccess.com guarantee that you will have the quality of services from hotels as stated in website. The quality of service fully depends on prestige of hotel chosen and it shall be fully responsible for its services to you, clients.
  • Baliaccess.com are fully responsible for identity of any client who participates in its website and for data received by Baliaccess.com. Any internet user can benefit from Baliaccess.com's services by browsing at database.
  • Hotel rental rates quoted by Baliaccess.com are base on a per room and per night.
  • Check-in time is after 02:00 PM, with check-out by 12:00 noon on day of departure.
  • Extra / additional bed is subject to a per person, per day surcharge.
  • American Breakfast (ABF) or Continental Breakfast (CBF) and transfers are not included unless otherwise stated in the service.
  • Breakfast (ABF/CBF) is for two persons in 1 room.
  • Baliaccess.com rates include 21% tax and service.
  • Late check-outs or day use of your room is available until 18:00 hrs, the price is 50% off room rate.
  • Child Policy : Maximum of 1 (one) child 12 years and under , free of charge shearing room with 2 (two) adults without extra bed and meals.
  • Adhoc group (incentive and conference/meeting) rate available upon request and according to requirements
  • If your hotel is not on our site, please supply us with details of the hotel and we can follow up for you. Please be aware some Hotels have seasonal surcharges, please read respective conditions carefully before making reservation in order to avoid any misunderstanding of rates. Theses rates are applicable only when reservation is made through Baliaccess.com. If you cannot find out rate of hotel you're looking for, please contact us for more information.


    RESERVATION PROCEDURES
  • Your reservation will be reply at least within 2 x 24 hours and will be proceeding if you fill completely our Reservation Form.
  • If your reservation is not confirmed we will inform you and give the other suggestion.
  • To confirm and secure your reservation we request copy both side of your Credit Cards, Copy Photo Page of your Passport, and fulfill Credit Card Authorization Form that will sent after you got the confirmations from which should be send by fax to : +62-361-243579.
  • Baliaccess.com only could guarantee availability for reservation of room(s), tour(s), and or other services when we have received above documents.
  • Your credit card only serves as a guarantee, we will not deduct your credit card at the time, it is used only to indicate your seriousness to booking with us.
  • Your card will only be charged for 1(one) Night rate if you fail to show up or Cancel within 10 Days on Low Season and 30 Days on High Season period on each hotels.

    TERMS OF PAYMENT

  • Full payment will be settled upon guest arrival at the hotel by CASH(U$/Rupiah) or CREDIT CARD.
  • We accept both major credit card; Visa and Mastercard.
  • Credit Card payment are subject to 5% added bank service charge and settled on local curencry (Rupiah) base on the hotel exchange rates at the day processing.
  • US Dollars Cash Payment. We only accept 1998 or above US Dollars.
  • Last Minute Booking are subcject to Cash payment Method.
  • Any subsequent refunds will be based on the amount and currency actually received by Baliaccess.com. Although you may "lose" 2% to 4% because of these currency conversions, payment by credit card gives you valuable safeguards: in the unlikely case that anything should go wrong and you have a justified claim, you can always request a refund through your credit card company.
  • TRUST and SECURITY are the keys to success of an online shopping portal." Once these two are breached, our reputation will be severely damaged. Baliaccess.com believe good customer relationship is more important than money, therefore we strive to achieve and maintain the highest level of customer satisfaction.


    CANCELLATION

  • Cancellation fees will not be applied for any reservations that cannot be confirmed - The service is absolutely free to you to make the reservation with us.
  • However, once your reservation is confirmed ( ie, the voucher has been sent to the email provided at the time your reservation requested ), the cancellation policy applies at once.
  • Cancellation Fee of USD 15 applies for cancellation of booking more than 7 days preceding your check-in date
  • Cancellation Fee of 1 Night Room Charge applies for cancellation of booking more less than 7 days at Low Season and 30 Days at High Season preceding your check-in date
  • NO SHOW, If you fail to show up at the Hotel, non-arrival charge of 100% will be imposed - Non-Refundable at any case
  • Noted: Any cancellation will be confirmed back to you by email from our consultants. If you've not received any confirmation of your cancellation request within 48 hours after your submission, this presumes that we do not receive your cancellation request and you must resubmit the cancellation again.


    AIRPORT PICKUP TRANSFERS

    Baliaccess.com's packages usually include free transfers. Refer to table below for more information.
    From/To Airport 
    Price per Person in Party of
    1
    2
    3
    4
    5
    Amed
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Bedugul
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Candidasa
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Canggu
    USD 24
    USD 12
    USD 9
    USD 7
    USD 6
    Jimbaran
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Kerobokan
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Kuta
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Legian
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Lovina
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Manggis
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Nusa Dua
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Other Central Bali
    USD 24
    USD 12
    USD 9
    USD 7
    USD 6
    Other North Bali
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Other South Bali
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Other West Bali
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Padang Bai
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Pemuteran
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Saba
    USD 24
    USD 12
    USD 9
    USD 7
    USD 6
    Sanur
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Seminyak
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Tabanan
    USD 24
    USD 12
    USD 9
    USD 7
    USD 6
    Tanjung Benoa
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Tuban
    USD 19
    USD 10
    USD 9
    USD 6
    USD 5.5
    Tulamben
    USD 52
    USD 26
    USD 19
    USD 15
    USD 12
    Ubud
    USD 24
    USD 12
    USD 9
    USD 7
    USD 6


    CONTACT & COMMUNICATION
    As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile as communication is not always reliable, please supply us.

    Phone : +62-361-7490884 Fax : +62-361-243579
    Website : http://www.Baliaccess.com/ E-mail : mailto:support@Baliaccess.com
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